Privacy Policy

1. Introduction

Mode Lagos Concept (“Mode Lagos,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when using our e-commerce platform for fashion, accessories, and other products, accessible through our website at modelagos.com (the “Website”).

By accessing and using our Website, you acknowledge the practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your personal information.

2. Information We Collect

2.1. Personal Information

When you create an account on our Website or make a purchase, we may collect personal information, including:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information

We use this information to process your orders, communicate with you, provide customer support, and improve your shopping experience.

2.2. Usage Information

We may automatically collect certain information about your use of our Website, including:

• IP address
• Browser type
• Device information
• Operating system
• Browsing behaviour and activity on our Website

This information helps us analyse trends, administer the Website, monitor performance, and improve our services.

2.3. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, personalise content, analyse user behaviour, and track visits to our Website.

You can manage your cookie preferences through your browser settings or the cookie banner available on our Website, where applicable.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and Improving Our Services: To process and fulfil orders, communicate with you about your purchases, provide customer support, and improve our services.
• Personalising Your Experience: To personalise your shopping experience and recommend products, promotions, and offers that may be of interest to you.
• Website Analytics and Performance: To analyse trends, understand user behaviour, and improve the functionality, security, and performance of our Website.
• Marketing Communications: To send newsletters, promotional messages, special offers, and other marketing communications, subject to your applicable preferences and rights to opt out.

4. Information Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

4.1. Service Providers

We may engage trusted third-party service providers to perform services on our behalf, including payment processing, order fulfilment, shipping, website analytics, and marketing.

These providers may access your personal information only to the extent necessary to perform their services and are expected to handle the information appropriately and in accordance with applicable obligations.

4.2. Legal Requirements

We may disclose your personal information when required by law or in response to a valid legal request, including a court order or government investigation.

4.3. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of our business or assets, your personal information may be transferred to the acquiring entity or relevant successor, subject to applicable legal requirements.

5. Data Security

We take reasonable measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable measures to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have certain rights and choices regarding the personal information we collect about you, subject to applicable laws.

6.1. Access and Update

You may access, review, and update your personal information by logging into your account or contacting us at hello@modelagos.com.

6.2. Marketing Communications

If you no longer wish to receive marketing communications from us, you may unsubscribe by following the instructions included in the communication or by contacting us directly.

6.3. Cookie Preferences

You can manage your cookie preferences through your browser settings or the cookie banner on our Website, where available.

6.4. Do Not Track

Our Website does not currently respond to “Do Not Track” signals. However, you can configure your browser to refuse some or all cookies or to notify you when cookies are being set or accessed.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: hello@modelagos.com

Website: https://modelagos.com

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. When changes are made, we will indicate the effective date of the revised policy.

Your continued use of our Website after the effective date of an updated policy constitutes your acknowledgement of the revised policy, subject to applicable law.